Will never book in Little Surfmaid Resort (La Union)

I initially inquired in Little surfmaid through facebook messenger (see conversation below). I called the reception and I believe our conversation went well because my tone was not in a b*tchy tone. When I was on the way home, I inquired more and their tone was off! I would like to share this with you to see how they treat inquiries.

Me: Hi, do you have a family room for about 7pax?
Little Surfmaid Hotel (LSM): No Me: What is the maximum number of person in a room? Thanks. LSM: Read this link. regards, Sie http://littlesurfmaidresort.com/accomodations.htm Me: Hi, doy ou still have "BIG SUITE WITH ONE SEPARATE BEDROOM&BALCONY" for Aug.1-2? LSM: Yes, we have one left. Sie Me: May view po ng beach right? Paano po magpa reserve? LSM: Please look up the below link to familiarize yourself with our policy fo advance bookings http://littlesurfmaidresor.com/accomodations.htm Me: Pede po rent ng 2 additional bed para po 6pax kami sa room? Me: we are deciding to be there on August 1 at around 6am, meron po kayo place to stay until check in time na 2pm? LSM: If suite is ready you can make use of it immediately at percentage of cost. If not we only have a parking area or you can sit in our restaurant. Pl. remember advance payment. Thanks, Sie.

----Had a phone conversation which I think went well and I am sure I don't have a bitchy tone---
Me: Yung room na available pa is beach view? LSM: yes Me: Meron pa daw yung room na 2900? LSM: Read the link we sent you, please Me: Meron pa available room for 2900? Plan namin mag rent 2 rooms instead Me: I cant open the link now LSM: Then do it later Me: Are you sure nasa site yung availability ng rooms for aug1-2? LSM: Yes, and we really do not have time for covering repeated subjects. Sorry Me: been looking aroudn your site but i can't find your avaialbale rooms for aug1-2. LSM: We do not have a site which gives you available rooms for a given day, and that is also not what you did. You called our reception where we verbally took the pain of explaining what we had already had put in writing. Therefore, it's clear to us, that we cannot satisfy you even when answers are already in the link we also sent you. Thus please find another hotel or resort on this beach and contact these. We are do not have time to answer questions we have already answered. Thank you